3. Services

The Coach and Client agree to engage in a coaching program conducted through virtual meetings (Zoom, Google Meet, or similar). The Coach will also be available via email, voicemail, or text between sessions for limited support.

Additional services outside scheduled coaching time (e.g., document review or written feedback) may be offered at the Coach’s discretion.

4.  Scheduling

Meetings will be scheduled at mutually agreed-upon times. Sessions will last either 30 or 60 minutes. The Client is responsible for initiating the call using the agreed-upon link or number.
 

5. Confidentiality

All information shared between Coach and Client will remain confidential in accordance with ICF guidelines. However, coaching is not a legally protected relationship like attorney-client or therapist-patient. Exceptions to confidentiality include:

• Legal requirements (e.g., court order or risk of harm)

• Consent by the Client

• Disclosure for ICF credentialing verification (name, contact info, coaching dates only, if agreed)

• Professional development (shared anonymously and hypothetically)

Client agrees to ICF verification sharing: _____ Yes  _____ No

6. Cancellation Policy

The Client agrees to notify the Coach of cancellations at least 24 hours in advance. Sessions cancelled with less notice may be forfeited. The Coach will attempt in good faith to reschedule missed meetings.

7. Record Retention

Coaching records may be retained by the Coach for a minimum of __ years in print or digital format, per the Coach’s recordkeeping practices.

8. Termination

Either party may terminate this Agreement with written notice. The Client agrees to compensate the Coach for any coaching services rendered up to the termination date.

9. Limited Liability

The Coach makes no guarantees or warranties about the outcomes of coaching. The Coach’s total liability under this Agreement shall not exceed the amount paid by the Client for coaching services.

10. Entire Agreement

This document is the full and complete agreement between Coach and Client and replaces any prior written or verbal agreements. Changes must be in writing and signed by both parties.

11. Dispute Resolution

If a dispute arises, both parties agree to attempt to resolve it in good faith through mediation. If unresolved after 30 days, legal action may be pursued. The prevailing party may recover legal fees and court costs.

12. Severability

If any part of this Agreement is found invalid or unenforceable, the remaining parts shall remain in effect. A provision may be modified by a court to become enforceable if needed.

13. Waiver

Failure to enforce any part of this Agreement does not waive the right to enforce it later.

14. Governing Law

This Agreement shall be governed by the laws of the State of Maryland.

15. Binding Effect

This Agreement is binding on both parties and their respective successors and assigns.